Episodes

Welcome to the latest episode of Techcess, your go-to podcast for all things IT and cybersecurity. In this episode, we'll be discussing the critical considerations when contemplating a switch in IT support providers in 2024. Scroll down to get your free copy of our Buyer's Guide, new for 2024! Is it time to change your IT provider in 2024? Hi and welcome to the Techcess podcast. I'm Mark Riddell and in this episode we're going to be discussing the challenges businesses face when selecting an...

Is Your Phone Compromised? 7 Signs of a Hacked Smartphone Revealed! Welcome back to Techcess, the podcast that keeps you informed about all things technology and cybersecurity. In today's episode, we're diving into the world of smartphone...

Solving the #1 Cyber security problem in your business... Welcome to Techcess, the podcast dedicated to helping businesses navigate the world of IT and cyber security.  In today's episode, titled "The Number 1 Problem Your Business Has with Cyber...

Remote work cybersecurity: protecting your business in a changing work environment! (This episode is accompanied by a free guide. Scroll down below to grab it!) With more and more people pitching up their working desk on the kitchen table, it's...

When It's Time to Move On: Signs Your Business Has Outgrown Your IT Provider Welcome to another episode of Techcess, the podcast that helps you figure out the technology opportunities in your business and find the right IT solutions for you. In...

Protecting Yourself from AI-Powered Scams - with the help of special guest Joe Rogan In this week's episode, we're taking a look at the rising use of AI in scams and how it can impact our lives and business technology. The inspiration for this...

The Buyer's Guide: Questions to ask to ensure the best IT support for your business In today's episode, we're taking a meta look at the world of IT support and discussing the important questions you need to ask before selecting a potential new IT...

The Importance of Knowing the Difference: CC vs. BCC in Email Communication In this episode, we're covering a topic that many people overlook but is critical for email security: understanding the difference between CC and BCC. It's astonishing that in...

How do HR considerations impact on your business when you have staff using technology remotely?  Welcome to another episode of  podcast. Hi, this is Mark and in this week's episode, we'll be discussing the implications you're having to face...

The new 'Y2K' for businesses is coming. Are you prepared for it? Hi, this is , host of the podcast. In this week's episode, we'll be discussing a significant event that will impact businesses across the UK – the big switch off of the public switch...

We're revealing the top 5 industries our 'delightful' cyber criminals love to target! Hi, this is Mark, host of the Techcess podcast. We talk about cyber criminals and cyber security on this podcast a lot. But in this episode we're actually going to list the...

You know what it's like. Trying to send an email and then you find out - file too large. Argghhhhh! Good news. Microsoft is about to solve this. Learn more about this on this week's new "Tech Update" bonus episode. If you want to check out our full...

Small or medium sized business owner? Oh boy do cyber criminals love you! Hi, this is , host of the podcast. It's always interesting hearing small business owners claiming they don't need cyber security because they're too small to be a target of...

We've all been there. Reaching for our phone where we expect it to be and... oh no. Where is it? That sinking feeling starts to take hold as you realise you've got all your sensitive business data and info on it. Well, the good news is there could be...

Is your business investing in technology for operations? No? Oh dear. You need to listen! You know me as , host of the podcast. But my job is being Managing Director of an IT support company named which is offering a range of managed services. And a...

Is it true that the software giant is actually trying to hack you? It's possible! Sort of. Learn more about this on this week's new "Tech Update" bonus episode. If you want to check out our full episodes, covering everything from how to protect your...

How blockchain and nfts could revolutionise small business technology! If like me you're a little green around the topic of blockchain and Web3 (web 3.0) then this could be the episode for you! As the host of this technology podcast "Techcess",...

Have you integrated Google Calendar into your workflow?  Then their latest update might be of interest to you. Learn more about this on this week's new "Tech Update" bonus episode. If you want to check out our full episodes, covering everything...

Focusing for success by breaking down big tasks!   In this episode of Techcess, we're talking tech hacks for those who struggle with productivity thanks to an unfocused mind. We're directly addressing a common struggle that many of us face when...

Unless you've been living under the sea for over a year, you'll be aware of AI tools like ChatGPT and Google Bard. But have you been fully leveraging them to grow your business? We're going to share some ideas for how you can do so. Learn more about...

Beyond Free Trials: Choosing the Right CRM Software and Planning for the Future!  In this episode of Techcess, I'm joined by Zoho software expert , from "", who will talk us through how we can get our CRM systems nailed for business growth and...

Are you aware that the rise in global VPN usage has skyrocketed? The reasons are clear as day: Virtual Private Networks offer increased security, anonymity, and allow access to geo-restricted content online. But here’s the million-dollar question:...

Email Hijack Survival Guide: Expert Advice on Safeguarding Your Business from Cyber Threats! In this episode of Techcess, I'm here to introduce part two of our two-part series on email hijacking and its impact on businesses.  who made a very...

It’ll come as no surprise, but  has yet more exciting news for us. Sometimes we wonder if they allow their employees to sleep! Learn more about this on this week's new "Tech Update" bonus episode. If you want to check out our full...