Videos

Sept. 9, 2023

All your business data on your phone? Lost it? Oh dear! Listen to this! | Techcess

We've all been there. Reaching for our phone where we expect it to be and... oh no. Where is it? That sinking feeling starts to take hold as you realise you've got all your sensitive business data and info on it. Well, the good news is there could be a…

View more
Sept. 5, 2023

The danger your business faces if you're under investing in tech! | Techcess

Is your business investing in technology for operations? No? Oh dear. You need to listen! You know me as Mark Riddell (https://uk.linkedin.com/in/itsupportprovider), host of the Techcess (https://www.techcesspodcast.com/) podcast. But my job is being Managing Director of an IT support company named m3 Networks (https://m3networks.co.uk/) which is offering a range of…

View more
Sept. 2, 2023

Can you trust an email from Microsoft? Possibly not! | Techcess

Is it true that the software giant is actually trying to hack you? It's possible! Sort of. Learn more about this on this week's new "Tech Update" bonus episode. If you want to check out our full episodes, covering everything from how to protect your business from a phishing attack,…

View more
Aug. 30, 2023

WTF is an NFT?! Demystifying blockchain for businesses #podcast

FULL EPISODE HERE: https://youtu.be/AoK-RYfjxks Ever been in a room where everyone's talking blockchain, NFTs, and Web 3.0 and you're just nodding along? 😅 Same. On Techcess this week I'm joined by Sean Delaney from SENS who is here to help demystify all these new technologies for you guys. And after…

View more
Aug. 29, 2023

Understanding Web 3.0 and blockchain business use cases! | Techcess

How blockchain and nfts could revolutionise small business technology! If like me you're a little green around the topic of blockchain and Web3 (web 3.0) then this could be the episode for you! As the host of this technology podcast "Techcess", I, Mark Riddell (https://uk.linkedin.com/in/itsupportprovider), am used to being an…

View more
Aug. 26, 2023

An update to Google Calendar - splitting your time is now easier | Techcess

Have you integrated Google Calendar into your workflow? Then their latest update might be of interest to you. Learn more about this on this week's new "Tech Update" bonus episode. If you want to check out our full episodes, covering everything from how to protect your business from a phishing…

View more
Aug. 22, 2023

The human/tech multitasking myth: how to improve focus and get things done | Techcess

Focusing for success by breaking down big tasks! In this episode of Techcess, we're talking tech hacks for those who struggle with productivity thanks to an unfocused mind. We're directly addressing a common struggle that many of us face when it comes to maintaining focus. As the host of Techcess,…

View more
Aug. 19, 2023

Top secret business hacks using AI tools like ChatGPT and Google Bard | Techcess

Unless you've been living under the sea for over a year, you'll be aware of AI tools like ChatGPT and Google Bard. But have you been fully leveraging them to grow your business? We're going to share some ideas for how you can do so. Learn more about this on…

View more
Aug. 16, 2023

The 5 biggest mistakes to avoid when implementing CRM (with a Zoho master!) | Techcess

Beyond Free Trials: Choosing the Right CRM Software and Planning for the Future! In this episode of Techcess, I'm joined by Zoho software expert Leigh Partin (https://uk.linkedin.com/in/leighpartin), from "Work Grow (https://workgrow.com/company-info/)", who will talk us through how we can get our CRM systems nailed for business growth and success. Psssst!…

View more
Aug. 12, 2023

The hidden dangers of free VPNs - are YOU at risk? | Techcess

Are you aware that the rise in global VPN usage has skyrocketed? The reasons are clear as day: Virtual Private Networks offer increased security, anonymity, and allow access to geo-restricted content online. But here’s the million-dollar question: Are all VPNs created equal? Learn more about this on this week's new…

View more
Aug. 8, 2023

Email Hijack Pt2: Insights into cybersecurity and business protection following a security...

Email Hijack Survival Guide: Expert Advice on Safeguarding Your Business from Cyber Threats! In this episode of Techcess, I'm here to introduce part two of our two-part series on email hijacking and its impact on businesses. Part one of our story followed a character named David (https://www.techcesspodcast.com/how-every-business-like-yours-is-under-attack-every-day-pt1-discovery-of-the-implications-of-em/) who made a…

View more
Aug. 8, 2023

The hidden dangers of free VPNs: Are you at risk?

We all love free stuff, right? Free samples at the supermarket, free Wi-Fi at the coffee shop, and who can resist a good buy-one-get-one-free deal? But when it comes to VPNs – Virtual Private Networks – "free" might be a price too high to pay. Find out how a free…

View more
Aug. 5, 2023

Is this the ultimate browser for business? | Techcess

It’ll come as no surprise, but Microsoft (https://blogs.windows.com/msedgedev/2023/05/23/microsoft-edge-build-2023-innovations-in-ai-productivity-management-sidebar-apps/#business) has yet more exciting news for us. Sometimes we wonder if they allow their employees to sleep! Learn more about this on this week's new "Tech Update" bonus episode. If you want to check out our full episodes, covering everything from how…

View more
Aug. 1, 2023

Creating hope: why m3's joining forces with Alzheimer's Research UK to fund vital research |...

Transforming Lives through Fundraising with Alzheimer's Research UK In a world full of uncertainties, one man's life took an unexpected turn, forever changing his purpose. Little did Chris Bane know that his mum’s devastating diagnosis would ignite a flame within him, propelling him towards a mission of hope. His journey,…

View more
July 31, 2023

Is this the ultimate browser for business?

If your team uses their own devices for work, this new Microsoft idea is 100% for you. It’s soon launching Edge for Business, a new browser designed specifically for businesses. It has security and productivity features to let your team keep work and personal stuff separate on their computer. Here’s…

View more
July 29, 2023

Scary stat: 87% of businesses hit by this in the last year | Techcess

You may think that cyber attacks only happen to large corporations. But unfortunately, that’s not the case. According to a recent report, almost two-thirds of small and medium-sized businesses (SMBs) suffered at least one cyber attack over the past year. That’s a staggering number, and it should serve as a…

View more
July 28, 2023

How a single email cost this business £12,000

Did you know that your business is under constant threat from email hijackers? These cybercriminals are not only targeting large corporations but are increasingly focusing on small and medium-sized businesses like yours. Introducing "Email Hijack: Securing Your Business against Cyber Threats," the recently published book by Mark Riddell, renowned cybersecurity…

View more
July 25, 2023

How every business like yours is under attack... every day! Pt1: Discovery of the implications...

Never let the boss break protocol! Your business might depend on it! In this episode of Techcess, I'm here to introduce our two-part series on email hijacking and its impact on businesses. I'll be emphasizing the importance of storytelling to effectively convey the dangers of email hacking. Part one of…

View more
July 24, 2023

Scary stat: 87% of businesses hit by this in the last year

You've got a lot on your plate, that goes without saying. But there's something that you can't afford to ignore: Cyber attacks. Some new stats on cyber attacks have just been released and the figures are frightening. This isn’t an attempt to scare you, but these numbers are no joke!…

View more
July 22, 2023

This is the latest trend in phishing attacks | Techcess

Have you heard the saying, “A picture is worth a thousand words”? It seems cyber criminals have too, and they’re using it to their advantage. In a new twist on phishing campaigns, cyber criminals are luring victims to click on images rather than downloading malicious files or clicking suspicious links.…

View more
July 20, 2023

SPL legend and his Saints in the Community spreading sports education | Techcess

Ever wonder what happened to Saints star danny griffin? mark (https://uk.linkedin.com/in/itsupportprovider) from m3 Networks (https://m3networks.co.uk/) chats to him and francis smith (Chief executive) from saints in the community Building stronger communities through sport education wellbeing outreach The m3 Networks Chosen Charity intiative If you've been listening to Techcess for a…

View more
July 20, 2023

Five essential IT systems that every business must get right! | Techcess

We're going to tell you the 5 essential iT systems for your business mark (https://uk.linkedin.com/in/itsupportprovider) from m3 Networks (https://m3networks.co.uk/) explains the absolute basics Ever wondered what kind of questions a competent and knowledgeable IT support company will ask? Last week we talked you through the question you need to ask…

View more
July 20, 2023

The business owner's complete guide to phishing | Techcess

Do you run a business? Well, we'd best run you through this guide to phishing then mark (https://uk.linkedin.com/in/itsupportprovider) from m3 Networks (https://m3networks.co.uk/) explains everything you need to be aware of with phishing This week we're diving more deeply into phishing! In a recent episode, we talked you through the various…

View more
July 20, 2023

Microsoft Office 365 Backup – Know Your Responsibilities! (See show notes for lower bandwidth...

The facts about Microsoft office 365 backup mark (https://uk.linkedin.com/in/itsupportprovider) from m3 Networks (https://m3networks.co.uk/) explains what you need to know about your responsibilities Do you know who is responsible for your Microsoft Office 365 backups? Office 365 is a great cloud-based solution for businesses of all sizes. But when it comes…

View more