Techcess Technology Podcast episode 60: Five Essential IT systems
Last week we talked you through the question you need to ask to test the level of competency your chosen IT support provider has.
Here's a link to listen if you haven't yet.
This week, we're going one further.
We're walking you through the actual process we take during a discovery call.
We'll share with you the very questions and topics we discuss that are designed to get you thinking about your current IT systems.
We're hoping that when you've heard them, you'll either:
A> Realise your chosen IT support provider is on top of its game and you can breathe a massive sigh of relief.
B> Realise your chosen IT support provider is a mess, and that you need to replace them before things get too serious.
"Where is the business storing its data? Now, this is quite often a question that people struggle with because they will say things like, "Yeah, we've got SharePoint and Office 365", or "we've got Dropbox", or "we've got a little network attached storage device". But the reality is, is that for most businesses, their data is really spread all over the place in many different areas.
And the worrying thing for business owners is that they don't actually know where all their data lives. And this is something that's really important because if you don't know where your data is, it becomes very difficult to back that up."
Tech Topics covered in this episode:
Previous episodes Mark references that you might like to check out for a more in-depth listen:
Microsoft Office 365 Backup - Know Your Responsibilities
SOGEA - So What? (About the ISDN switch off)
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Mark Riddell's technology podcast "Techcess" is an m3 Networks production. Mark and the team have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them here and follow them on Linkedin.
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Techcess is a podcast from m3 Networks
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